FQA

1. When can I get the quotation?
We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

2. How can I get a sample to check your quality?
After price confirmation, you can require samples to check our quality.
If you need the samples, we will charge for the sample cost . But the sample cost can be refundable after the order be confirmed when the quantity of the order is much more than the MOQ.

3. How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account.

4. How can I order bulk products?
After checking the sample, if you are satisfied with the quality and crafts, you can order bulk products, usually a 30% deposit, balance before shipping.

5. Can I make my own design or print my logo/brand?
Yes, of course, contact us with your design with detailed information, we will not disclose our customer’s design unless be authorized.

6. What about the lead time for mass production?
Honestly, it depends on the order quantity and the season you place the order. The lead time of MOQ is about 10 to15 days. Generally speaking, we suggest that you start inquiry two months before the date you would like to get the products in your country.

7. What is your payment?
We accept PayPal, T/T, L/C at sight, Western Union. or can discuss if you have suggestions.

8. What are your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost-effective for you.

9. Do you have inspection procedures for products?
A: 100% self-inspection before packing.

More questions? Great, Leave us your message below